Privacy Policy
Your privacy is important to us at ELECTRA. We respect your privacy regarding any information we may collect from you across our website.
ELECTRA Global Logistics Limited is committed to protecting your personal information and respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or utilizing our website or services, you agree to the terms and procedures outlined in this Privacy Policy.
Information We Collect
1. Personal Information
- Name
- Contact information (email address, phone number, address)
- Company name and position (if applicable)
- Billing information
2. Non-Personal Information
- IP address
- Browser type
- Referring website
- Pages visited
- Time spent on the website
How We Use Your Information
1. To Provide and Improve Our Services
- Process and fulfill your requests, including shipments and custom clearance
- Communicate with you regarding your shipments and provide updates
- Respond to your inquiries and provide customer support
- Improve our website, services, and customer experience
2. To Send Marketing Communications
- Send you promotional emails, newsletters, or other marketing materials related to our services
- Provide information about special offers, events, or industry updates
- You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contact us directly
3. To Comply with Legal Obligations
- Comply with applicable laws, regulations, and legal processes
- Protect the rights, property, or safety of ELECTRA Global Logistics Limited, our customers, or others updates
Information Sharing and Disclosure
1. Service Providers
We may engage reputable third-party service providers, such as shipping carriers, customs brokers, or IT service providers, to perform certain services on our behalf. These service providers may have access to your personal information as required to perform their duties, but they are obligated to keep your data confidential and secure.
2. Business Transfers
Your personal information may be transferred to the acquiring entity in the event of a merger, acquisition, or sale of a portion or all of our assets. If there is a change in ownership or uses of your personal information, we will notify you via email or a notice on our website.
3. Legal Requirements
If required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations, we may disclose your personal information.
Data Retention
We will only keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. However, no method of Internet transmission or electronic storage is completely secure. We cannot therefore guarantee the absolute security of your data.
Your Rights
You Have the Right to
- Access and receive a copy of your personal information
- Update or correct any inaccuracies in your personal information
- Delete your personal information (subject to legal requirements)
- Withdraw your consent for the processing of your personal information
Links to Other Websites
Our website may contain links to the websites of third parties. We are not liable for the content or privacy policies of these websites. Review the privacy policies of these third-party websites.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our business practices or legal requirements. By posting the revised Privacy Policy on our website, we will notify you of any significant changes. Your continued use of our website or services after the revised Privacy Policy's effective date indicates your acceptance of the modifications. websites.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@electragloballogistics.com.